Category: 1 Minute Tips
#SalesforceSpring22 – Transfer Callers to Available Agents
#1MinuteTip #SalesforceSpring22 Agents can now see who’s online and available when they want to transfer a call.
How to Get Salesforce Shapes in Lucidchart
#1MinuteTip Using Lucidchart to create documentation for your Salesforce implementation? You can use the Salesforce Shapes library ...
#SalesforceSpring22 – Introducing Incident Management in Salesforce
#1MinuteTip #SalesforceSpring22 When an urgent incident affects your customers, you can now use Incident Management to manage your process
12 Fun Facts about Salesforce that You May not Know
#1MinuteTip Here is the link to an article that mentions 12 fun facts about Salesforce that you may not know.
#SalesforceSpring22 – Access Transcripts for Voice and Video Calls
#1MinuteTip #SalesforceSpring22 With access to voice and video call transcripts, sales people can quickly parse customer conversations
The Exchange: AppExchange Quarterly Magazine – Winter 2022
#1MinuteTip The AppExchange Quarterly Magazine is now available to download. Contains 10 must-have Salesforce Labs Solution, Slack Hack etc.
#SalesforceSpring22 – Visual Indicators in Forecast Change
#1MinuteTip #SalesforceSpring22 Now with visual indicators, you can see week-over-week changes for each of the forecast categories.
What is Trailblazer Ranch by Salesforce?
#1MinuteTip Trailblazer Ranch is a wellness retreat for Salesforce Employees. It will be used for onboarding and various training activities.
Salesforce Venturing into NFT (Non-Fungible Tokens)?
February 10, 2022
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#1MinuteTip As per CNBC, Salesforce told employees at a sales kickoff on Wednesday that the company plans to release an NFT Cloud.