“1 Minute Tips” on Salesforce
Here you are going to find nuggets of information that won’t take more than a minute of your time to read. Whether commuting to/from work or waiting in line for a coffee, use these unproductive micro-moments to learn something new by just skimming through this page. All one-minute tips are prefixed with hash-tag #1MinuteTip
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#1MinuteTip #SalesforceWinter22 You can now restrict the email domains allowed in a user’s Email field, enable the email domain allowlist. Previously, you contacted Salesforce Support to enable this feature.
How: From Setup, in the Quick Find Box, enter User Management, and then select User Management Settings. Turn on Email Domain Allowlist. Then manage the permitted email domains for users from the Allowed Email Domains Setup page.
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#1MinuteTip You can now use Visual Studio Code or VSCode directly in browser to develop applications. No need to install it on your PC anymore. This will allow you to develop from anywhere including developing from iPad. How cool will that be 🙂
To find out more about the announcement, what it does and does not include please navigate to this URL.
And to give it a go, navigate to URL https://vscode.dev/
#1MinuteTip #SalesforceWinter22 Introducing Incident Management. When a widespread incident occurs, use Incident Management to analyze the cause, streamline agent operations, and minimize downtime.
How: All new Service Cloud orgs can access Incident Management right out of the box. To turn it on for existing orgs, find Incident Management in the Setup search bar and turn the feature toggle on.
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#1MinuteTip #SalesforceWinter22 Manage complex routing processes from a centralized location to create efficient, flexible, and productive service experiences. Omni-Channel Flow (now in GA) unifies the routing setup for all supported channels.
Use the power and flexibility of Flow Builder to define your routing rules and other business processes and dynamically route work to the best agent for each customer.
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#1MinuteTip #SalesforceWinter22 Let your sales reps choose how to send their list emails. Now, reps can send list emails through Gmail, Office 365, or Microsoft Exchange. Previously, reps could send list emails via Salesforce only. Note that this feature is in pilot currently.
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#1MinuteTip With Check (In) Mate App on AppExchange from Salesforce Labs, your reps can quickly check-in on Leads, Accounts, Contacts and Opportunities with GPS.
The utility will enable your field reps to check-in as soon as they arrive in a customer and check-out when they are about to leave. The location and timestamp information are stored on a Visit record, so you will be able to create reports to understand how your field reps are performing.
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#1MinuteTip #SalesforceWinter22 Track Work-Related Miles Using Mobile Devices. Capture miles in drive trip records when drivers have Salesforce Maps Live Tracking turned on in the Salesforce mobile app for iOS.
This requires Salesforce Maps subscription.
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