#1MinuteTip #SalesforceSpring22 Agents can now see who’s online and available when they want to transfer a call. No more long customer wait times and transfer only to agents who are free to take the call.
![Transfer Callers to Available Agents](https://amazon.asagarwal.com/images_2022/2022_02_03_transfer_callers_to_available_agents.png)
References & Useful URLs
- Salesforce Spring ’22 Release Notes – https://sforce.co/3ATRZUe