#1MinuteTip #SalesforceWinter24 With Article Personalization, you can create custom visibility rules to show/hide fields based on the user, user permissions, and record.

#1MinuteTip #SalesforceWinter24 Unlock a richer and more user-friendly experience with the new Lightning Article Editor for writing knowledge articles.

#1MinuteTip #SalesforceSpring23 Get insights on how to better serve your customers using out-of-the-box Knowledge reports and dashboards.

#1MinuteTip #SalesforceSummer22 Integrate the power and flexibility of Flow Builder with Einstein Article Recommendations. Enable smart email auto-response to quickly answer customer questions and deflect ...

#1MinuteTip #SalesforceSpring22 Knowledge Search filters in Salesforce now persist when the user stays in the same browser tab and session.

#1MinuteTip Clone Knowledge Article AppExchange Component lets you create templates and clone them to quick-start Knowledge Article creation!

#1MinuteTip #SalesforceSpring21 Now you can add alt text to images in Lightning Knowledge and screen readers can show alt text captions to describe images.