#1MinuteTip #SalesforceWinter24 With Article Personalization, you can create custom visibility rules that hide or show fields based on the user, user permissions, and record.
Salesforce admins customize knowledge articles by controlling which parts of an article are shown or hidden from specific audiences. Service agents interacting with the content find answers faster because they see only what they need to see.
Product Area: Salesforce Knowledge
References & Useful URLs
- For Related Winter ’24 Release Note Article – Click Here
- Blog Post – Salesforce Knowledge – A Step By Step Guide to Getting Started
- Blog Post – A Quick Guide to Getting Started with Dynamic Forms in Salesforce
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