#1MinuteTip Use Automatic Omni-Channel Skill Assignment flow template to automatically assign & update agent skills and skill levels with zero-code.

#1MinuteTip Learn how you can add sound effects to your Salesforce org using a Lightning Web Component with this short project on Trailhead

#1MinuteTip #SalesforceSpring21 Now you can distribute Lightning Email Templates with Packaging and Change Sets in Salesforce.

#1MinuteTip #SalesforceSpring21 Now you can create an object relationship and page layout on Opportunity Product.

#1MinuteTip #SalesforceSpring21 Einstein Voice Wrap-Up analyzes each customer conversation as it happens and suggests field updates based on past Service Cloud Voice calls.

#1MinuteTip #SalesforceSpring21 Activating Object Search empowers Einstein Bots to read objects inside Salesforce, creating endless opportunities to delight your customers.

#1MinuteTip #SalesforceSpring21 Add a validation to guide how a participant can respond to a short-text question in a survey.

#1MinuteTip #SalesforceSpring21 Using an alias to send the survey makes it easier for the sender to remain anonymous and receive unbiased responses from the survey.

#1MinuteTip #SalesforceSpring21 The new Daily Changes chart overlay offers a clearer view of metric changes for each day.