Category: 1 Minute Tips
How to Integrate Salesforce With Google Sheet
#1MinuteTip Import, update, manage & share Salesforce data from a Google Sheet.
Trailmoji Mobile App – Express Yourself Using Salesforce Characters
#1MinuteTip Describe the excitement! Express yourself using Salesforce Characters with Trailmoji - mobile app on iOS and Android
Detect Threats to Salesforce Org with Threat Detection
#1MinuteTip With the Threat Detection app you can view all the detected threats that occurred in your Salesforce org.
Store Multiple Email Addresses or Phones of Your Contacts
September 14, 2020
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#1MinuteTip To help you better reach your customers; you can now specify multiple email addresses or phone numbers for an individual or person account.
External Account Hierarchy – New Way to Share Records
#1MinuteTip You can now use the External Account Hierarchy to share records owned by the users of child account with users of parent account.
Einstein Article Recommendations is now GA
#1MinuteTip Einstein Article Recommendations uses data from past cases to identify Knowledge articles that are most likely to help your agents address customer inquiries.
Turn Off Automatic Report Preview
#1MinuteTip Introduced in Spring '20 release, you can edit reports faster by turning off automatic preview updates.
Push Notification Limits Have Increased
September 10, 2020
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#1MinuteTip With Summer '20 release, you can send up to 20,000 iOS and 10,000 Android push notifications per hour per org.
Einstein Bots Now Support Facebook Messenger
#1MinuteTip With Summer '20 release, Facebook Messenger can now be added as a channel for Einstein Bots.