#1MinuteTip #SalesforceSpring21 Einstein Voice Wrap-Up analyzes each customer conversation as it happens and suggests field updates based on past Service Cloud Voice calls. When support agents transfer or complete a call, Einstein helps them update field values in a snap.
![Einstein Voice Wrap-Up](https://amazon.asagarwal.com/images/2021_04_23_spring_21_release_notes_einstein_voice_wrap_up.png)
References & Useful URLs
- Salesforce Spring ’21 Release Note Article – https://help.salesforce.com/articleView?id=release-notes.rn_einstein_voice_wrapup_pilot.htm&type=5&release=230