SalesforceSummer21

#SalesforceSummer21 – Run Apex Code in User Mode (Pilot)

#1MinuteTip #SalesforceSummer21 By default Apex code executes in system mode and doesn’t respect running user permissions. To enhance the security context of Apex, you can specify user-mode access for database operations by invoking Apex in user mode. The field-level security (FLS), sharing rules, and CRUD permissions of the running user are respected in user mode, unlike in system mode.

Available as pilot, you can now declare when Apex runs database operations in user mode or system mode.

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#SalesforceSummer21 – Share Video Call Recordings

#1MinuteTip #SalesforceSummer21 Managers and sales reps can share video calls with users and groups in Einstein Conversation Insights so they can benefit from watching video call recordings.

(This feature is available in “Einstein Conversation Insights” which is available as an add-on in Enterprise, Performance, and Unlimited editions.)

Share Video Call Recordings

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#SalesforceSummer21 – Comment on Segments within the Call

#1MinuteTip #SalesforceSummer21 To highlight part of a customer conversation, Einstein Conversation Insights users can now comment on relevant sections of calls with Chatter.

(This feature is available in “Einstein Conversation Insights” which is available as an add-on in Enterprise, Performance, and Unlimited editions.)

Comment on Segments within the Call

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#SalesforceSummer21 – Control Access to Sensitive Data with Restriction Rules (Beta)

#1MinuteTip #SalesforceSummer21 You can now create restriction rules to control which subset of records you allow specified groups of users to see. They provide another layer of access control on top of your existing sharing settings and let you configure truly private visibility.

Restriction rules are available for custom objects, contracts, tasks, and events. You can create and manage restriction rules via the Tooling and Metadata APIs.

Control Access to Sensitive Data with Restriction Rules

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