#1MinuteTip #SalesforceSummer21 To highlight part of a customer conversation, Einstein Conversation Insights users can now comment on relevant sections of calls with Chatter.
(This feature is available in “Einstein Conversation Insights” which is available as an add-on in Enterprise, Performance, and Unlimited editions.)
References & Useful URLs:
- Salesforce Summer ’21 Release Notes – https://sforce.co/3ejTY9O
