#SalesforceSummer23 – Use Gender-Neutral Salutations

#1MinuteTip #SalesforceSummer23 Honor all your customers by using titles that align with their identities. The Mx. Salutation picklist value is now available by default. You can customize the Salutation field to include other nonbinary or honorific titles specific to your company. Be sure to review any privacy implications before collecting gender-related data.

All Salesforce instances created in Summer ’23 or later have Mx. as a standard Salutation picklist value. If your org was created before Summer ’23, add the Mx. value manually.

Product Area: Customization -> Fields

Edit Picklist Value for Salutation on Contact Object
Add Gender-Neutral Salutation

References & Useful URLs

  • For Related Summer ’23 Release Note Article – Click Here

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