#1MinuteTip #SalesforceWinter24 Get the attention of swarm members in Slack with @mentions supported from the Slack Conversations component in Lightning Experience.
@Mention Slack users that are part of your workspace and see if they’re marked as active or away in Slack. And, to make your conversations look and feel more like Slack, Slack channel and emojis @mentions are also supported from the Slack Conversations component.
Product Area: Service Cloud for Slack
References & Useful URLs
- For Related Salesforce for Slack Integrations Release Note Article – Click Here
- Blog Post – Step By Step Guide to Integrating Slack with Salesforce
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