COVID-19 pandemic has affected almost every country and business in the world. We are living in unprecedented times. Many of us are fortunate to be still working from our home, thanks to the nature of our job. Others, whose job role cannot be fulfilled remotely have no other option than to #StayHome. In this case, you can set up Out of Office in Salesforce also apart from your Email client.
Out of Office in Salesforce is only available in Lightning Experience. Once it is enabled, the message displays immediately and does not wait till the start date.
Setting up Out of Office in Salesforce is a no brainer. Log in as an Administrator into your Salesforce org -> Click ‘Setup’
(Click on images to enlarge)
Type ‘chatter settings’ in Quick Find Box -> Click ‘Chatter Settings’
Scroll down to ‘Out of Office’ section -> Tick ‘Users can set Out of Office messages’ checkbox
Navigate to ‘Sales’ app -> Click your Profile picture (User icon/ Avatar) -> Then click ‘Your Name’
Click ‘Out of Office’
Tick ‘Set Out of Office message’ checkbox -> Specify ‘Start Date’, ‘End Date’ -> ‘Message’ pops automatically in the format “Out of Office: Start Date – End Date” depending on the dates you select -> Click ‘Save’ Note: You can customize the Message as per the situation. e.g. Replace Out of Office with ‘Work From Home’, ‘Home Quarantine’etc. However, the Message field max length is only 40 characters.
The Out of Office message is saved and can be seen besides your name
Your message appears almost everywhere your name appears in Chatter 🙂
- Set an Out of Office Message in Chatter – Help Article (10 mins) – https://help.salesforce.com/articleView?id=collab_profile_out_of_office.htm&type=5