#DF23 Dreamforce 2023 – Key Announcements from Service Keynote

#DF23 Here is a rundown of all the key Announcements from Dreamforce 2023 Service Keynote.

And here is the summary of what’s new along with the timelines.

What’s New?Remarks
Einstein CopilotPilot Feb ’24
Field Service Revenue GenerationGA Feb ’24
Search AnswersGA Oct ’23
Service IntelligenceGA Nov’23
Unified MessagingGA Feb ’24

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