#DF23 Missed Dreamforce 2023 Main Keynote? No problem! Here is a rundown of all the key Announcements from Keynote. Here are my 4 major picks from the list of announcements:
1. Einstein 1 Platform: features major advancements for Salesforce Data Cloud and Einstein AI capabilities, all built on Salesforce’s underlying metadata framework.
2. Free Data Cloud & Tableau Licenses: Data Cloud is now included for all Enterprise Edition or above customers at no cost. Included capabilities allow organizations to unify 10,000 customer profiles and start exploring with two Tableau Creator licenses
3. Einstein Copilot: A new and trusted out-of-the-box conversational AI assistant built into the user experience of every Salesforce application. Einstein Copilot will enable users to ask questions in natural language and receive relevant and trustworthy answers. In addition, Einstein Copilot proactively takes actions and offers additional options beyond the user’s query – such as providing a recommended action plan after a sales call, checking a consumer’s order status, or changing the shipping date.
4. Einstein Copilot Studio: An easy new way for companies to build an entirely new generation of AI-powered apps with custom prompts, skills, and AI models to close sales deals faster, streamline customer service, auto-create websites based on personalized browsing history, or turn natural language prompts into code, as well as hundreds of other business tasks. Einstein Copilot Studio also provides configurability to make Einstein Copilot available for use across consumer-facing channels like websites to power real-time chat, or integrate with messaging platforms like Slack, WhatsApp, or SMS.
References & Useful URLs
- Watch Keynote On-Demand on Salesforce+ – Dreamforce Main Keynote
- Salesforce Press Release – Salesforce Announces the New Einstein 1 Platform – Driving Productivity and Trusted Customer Experiences Powered by Data, AI, and CRM
- Dreamforce 2023 Keynotes Coverage on this Blog
- Key Announcements from Main Keynote
- Key Announcements from Admin Keynote
- Key Announcements from Developer Keynote
- Key Announcements from Architect Keynote
- Key Announcements from Customer Success Keynote
- Key Announcements from IT Keynote
- Key Announcements from AI and Data Keynote
- Key Announcements from Sales Keynote
- Key Announcements from Service Keynote
- Key Announcements from Marketing Keynote
- Key Announcements from Commerce Keynote
- Key Announcements from Slack Keynote
- Key Announcements from MuleSoft Keynote
- Key Announcements from Tableau Keynote