#DF23 Dreamforce 2023 – Key Announcements from Customer Success Keynote

#DF23 Here is a rundown of all the key Announcements from Dreamforce 2023 Customer Success Admin Keynote. There were four main themes presented in this keynote:

  1. Maximize Value – Built the foundation for AI
  2. Start your AI journey – Deploy AI for your business
  3. Innovate & future-proof – Achieve the art of the impossible
  4. ROI
What’s New?Remarks
AI & Data CertificationsNew
MuleSoft Hands-on ChallengesNew
AI & Data ModulesNew
Customer Success ScoreGA | Today
Architecture EngagementsGA | Today
Onboarding EngagementsGA | 2024
AI & Data Expert CoachingGA | Today
Channel RecommendationsGA | 2024
Search AnswersGA | 2024

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