Tag: AI / Einstein
#SalesforceWinter22 Detect Text in PDFs with Einstein OCR
#1MinuteTip #SalesforceWinter22 Use Einstein OCR (optical character recognition), now generally available to detect text in PDF format.
8 New Automation and AI Innovations from Service Cloud
#1MinuteTip Salesforce today announced 8 new AI-powered workflows and contact center innovations in Service Cloud
#SalesforceWinter22 See When a Commitment Is Made to a Customer or Prospect
#1MinuteTip #SalesforceWinter22 Knowing when a commitment is made to a customer or prospect makes it easier for sales teams to follow through. The new Commitment ...
Salesforce Einstein AI Academy
#1MinuteTip Skill up on Einstein AI in the Salesforce Platform. Salesforce experts will teach you about AI
#SalesforceSummer21 – Easily Troubleshoot Einstein Activity Capture Issues
#1MinuteTip #SalesforceSummer21 To help sales reps get up and running with Einstein Activity Capture, you can now check the status of their email and calendar ...
Salesforce Introduces Einstein Relationship Insights
#1MinuteTip Einstein Relationship Insights is an AI-powered research agent that autonomously explores the internet to discover relationships
#SalesforceSummer21 – Use Knowledge Advanced Search with Einstein Search
#1MinuteTip #SalesforceSummer21 Knowledge Advanced Search, now available with Einstein Search, lets your users pre-filter search criteria to find Knowledge articles with the most relevant information ...
#SalesforceSummer21 – Save Your Partially Mapped Form Fields in Intelligent Form Reader
#1MinuteTip #SalesforceSummer21 You can now opt to map only a few form fields to the Target Object Fields in Intelligent Form Reader
#SalesforceSummer21 – Drill Into Call Data with Einstein Conversation Insights
#1MinuteTip #SalesforceSummer21 Give supervisors the data they need. Einstein Conversation Insights identifies key moments in customer call recordings
