#SalesforceSummer22 – Natural Language Search for Knowledge Articles

#1MinuteTip #SalesforceSummer22 Natural language search (NLS) makes article management effortless. NLS navigates your Salesforce Knowledge base and identifies your most common article scenarios.

NLS recognizes what you’re searching for as you filter articles by publication, status, creation date, or author. Specify what you’re looking for in the search bar, and NLS returns a relevant list of articles that match your criteria.

Salesforce Natural Language Search for Knowledge Articles

References & Useful URLs

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