#1MinuteTip #SalesforceSummer22 Natural language search (NLS) makes article management effortless. NLS navigates your Salesforce Knowledge base and identifies your most common article scenarios.
NLS recognizes what you’re searching for as you filter articles by publication, status, creation date, or author. Specify what you’re looking for in the search bar, and NLS returns a relevant list of articles that match your criteria.
References & Useful URLs
- Summer 22 Release Note Article – Manage Your Knowledge Article Base Using Natural Language Search