#1MinuteTip #SalesforceSummer21 Now you can connect your existing telephony service with Service Cloud Voice, creating a unified and intuitive agent experience to deliver faster and more personalized service for customers.
(Service Cloud Voice is available as an add-on license in Service and Sales Clouds)
References & Useful URLs
- Salesforce Summer ’21 Release Notes – https://sforce.co/2RX9Gjx
