#1MinuteTip #SalesforceSummer21 Now you can connect your existing telephony service with Service Cloud Voice, creating a unified and intuitive agent experience to deliver faster and more personalized service for customers.
(Service Cloud Voice is available as an add-on license in Service and Sales Clouds)
![Use Your Telephony Provider with Service Cloud Voice](https://amazon.asagarwal.com/images/2021_06_05_connect_your_existing_telephony.png)
References & Useful URLs
- Salesforce Summer ’21 Release Notes – https://sforce.co/2RX9Gjx