A Company’s logo is its brand identity. People recognize brands by their logos. For e.g. People recognize “Three Stripes” as Adidas or “Yellow M Letter” as McDonald’s. These logos are visually attractive and make their brands stand out to be identified easily. Similarly Account Logos in Salesforce have the same purpose. They make an Account record page visually appealing. It helps users identify accounts easily.
You can enable Account Logos in setup along with Automated Account Fields. Once enabled and when you are trying to create a new account, you will get company suggestions with logo to choose from. When selected, Account Logo appears besides Account Name and other fields such as website, address, phone etc. also get populated automatically to save you time.
Enable Account Logos
It is a cinch to Enable Account Logos. Just log in to your Salesforce org as an admin -> Go to setup -> type “Account Settings” in Quick Find Box -> Click “Account Settings”.
Check “Enable Automated Account Fields” & “Enable Account Logos”. Click “Save”. That’s it!
Now let’s check how an account looks with this makeover. When creating a new Account, once you type in the account name, it will start showing suggestions with their respective logos. Choose the appropriate account -> Fill in the rest of the fields and you are all set.
Once Account is created, its logo is shown besides its name making it visually appealing and easy to connect.
You also have an option to remove the logo if no longer needed or flag for review if logo is incorrect or image quality is poor.
Please also note the following with regards to Account Logos
- Salesforce displays company logos only in Lightning Experience, only when it is available and only on US-based accounts only. So if you are working on an account outside US you will not be able to see their logo.
- Account Logo feature works only when you are creating new accounts. Salesforce will not update the existing accounts and even if you edit an existing account and type the account name again in the name field, it won’t show you the logo. 🙁
References & Useful URLs
- Help Article – Enable Account Logos – https://help.salesforce.com/articleView?id=account_logos_enable.htm&type=5
- Help Article – Enable Automated Account Fields – https://help.salesforce.com/articleView?id=account_autofill.htm&type=5
9 thoughts on “How to Show Account Logos in Salesforce”
Gear icon missing for account logo in production.However it is present in sand box
Hi Souradip, Is the account logo enabled in settings in production? If yes and gear icon is still not visible, I will suggest to log a case with Salesforce Support to sort this out.
I removed the Account logo from the Account but it was loading for other Users. How to remove the logo for all the users?
Hi Gunjan, to remove logo for all the users, you can navigate to Setup -> Account Settings -> Uncheck the box “Enable Account Logos”.
Please let us know where to upload logo.
Is it content object..?
Hi Kishor, you don’t need to upload the logo. When creating a new account and typing the account name, Salesforce will automatically display a list of accounts with logos. Once you select an Account form the list, Salesforce will set the logo for you.
Hi Sunil, that’s an interesting thought. I do see a field on the Account object with the name ‘PhotoUrl’. The value in the field is something like ‘/services/images/photo/0019000001wsqDNAAY’. I am assuming that you should be able to use this to display the logo in Lightning Component. But this needs to be tested as I haven’t tried it myself.
Just an update that PhotoURL does not store the Account logo so that won’t work. I couldn’t find a way to display the logo in Lightning Web Component / Aura Component.