#DF23 Here is a rundown of all the key Announcements from Dreamforce 2023 Customer Success Admin Keynote. There were four main themes presented in this keynote:
- Maximize Value – Built the foundation for AI
- Start your AI journey – Deploy AI for your business
- Innovate & future-proof – Achieve the art of the impossible
- ROI
| What’s New? | Remarks |
|---|---|
| AI & Data Certifications | New |
| MuleSoft Hands-on Challenges | New |
| AI & Data Modules | New |
| Customer Success Score | GA | Today |
| Architecture Engagements | GA | Today |
| Onboarding Engagements | GA | 2024 |
| AI & Data Expert Coaching | GA | Today |
| Channel Recommendations | GA | 2024 |
| Search Answers | GA | 2024 |
References & Useful URLs
- Watch Keynote On-Demand on Salesforce+ – Customer Success Keynote: Maximize ROI with a Path to AI
- Dreamforce 2023 Keynotes Coverage on this Blog
- Key Announcements from Main Keynote
- Key Announcements from Admin Keynote
- Key Announcements from Developer Keynote
- Key Announcements from Architect Keynote
- Key Announcements from Customer Success Keynote
- Key Announcements from IT Keynote
- Key Announcements from AI and Data Keynote
- Key Announcements from Sales Keynote
- Key Announcements from Service Keynote
- Key Announcements from Marketing Keynote
- Key Announcements from Commerce Keynote
- Key Announcements from Slack Keynote
- Key Announcements from MuleSoft Keynote
- Key Announcements from Tableau Keynote
