#1MinuteTip #SalesforceSpring21 You can now see the emails that have soft bounced (temporary delivery failures) from within Salesforce. Earlier Salesforce tracked hard bounced emails (permanent delivery failures) only.
References & Useful URLs
- Spring ’21 Release Note Article – Make Sure Emails Get Delivered with Soft Bounce Email Handling
- My Blog Post – How to Track Bounced Emails in Salesforce
- Article from Mailchimp – Soft vs. Hard Bounces