#1MinuteTip #SalesforceWinter22 Increase engagement and response rates with distribution channels that are more effective than email. Automatically send survey invitations after a chat over social media channels, such as WhatsApp and Facebook Messenger, or through SMS.
Note: This feature requires Salesforce Feedback Management Growth and Salesforce Feedback Management Starter licenses.
References & Useful URLs
- Salesforce Winter ’22 Release Notes – https://sforce.co/3lQBN0o
- Demo Video (02:15 mts) – https://bit.ly/3lLJlkR
