#1MinuteTip #SalesforceSummer22 Glean how your company addresses and resolves incidents with Incident Management reports and dashboard. See how many incidents, problems, and change requests were created and closed. And measure user adoption with monthly active users.
From the Incident Management setup page, install the Incident Management dashboard managed package.
References & Useful URLs
- Summer 22 Release Note Article – Get Incident Management Insights
- Blog Post – Step By Step Guide To Incident Management In Salesforce