#1MinuteTip #SalesforceSpring23 Use the new Pinned Right Sidebar (3 regions) template to create record pages in which you can show important information, such as customer details and chats, on the right side of their pages.
Your users, such as customer service representatives, can then verify customer identity over various channels, such as web chat, and access customer chats from one place and avoid switching between subtabs or pages.
Product Area: Customization -> Lightning App Builder
References & Useful URLs
- For Related Spring ’23 Release Note Article – Click Here
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