#1MinuteTip #SalesforceSpring23 Start every reply with a blank email. Compose replies with only new content, automatically removing the previous email history – reducing the size of email and ensuring the reply isn’t lost.
Product Area: Service Cloud -> Cases
References & Useful URLs
- For Related Spring ’23 Release Note Article – Click here
- Blog Post – A Step by Step Guide to Setting Up Email-To-Case in Salesforce
Want to Receive these Tips in your Inbox?
Finding it overwhelming to keep pace with Salesforce’s new release features? Try our “1 Day 1 Tip 1 Minute” emails, where you are going to get 1 tip every day that won’t take more than a minute to read. To find out more and subscribe please click here.