#1MinuteTip #SalesforceSpring23 Start every reply with a blank email. Compose replies with only new content, automatically removing the previous email history – reducing the size of email and ensuring the reply isn’t lost.
Product Area: Service Cloud -> Cases
References & Useful URLs
- For Related Spring ’23 Release Note Article – Click here
- Blog Post – A Step by Step Guide to Setting Up Email-To-Case in Salesforce
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