#SalesforceSpring22 – Manage All Agents from Omni Supervisor

#1MinuteTip #SalesforceSpring22 Get updates and manage offline agents from the Omni Supervisor Agents tab. You can see agents’ online and offline status durations and their assigned work capacity, plus manage their queues and skills.

Manage Agents from Omni Supervisor

References & Useful URLs

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Introducing All Access Pass