#1MinuteTip #SalesforceSpring21 If you use the Build Your Own (LWR) template in Experience Cloud Site, you can keep in touch with your customers and even create cases if your site is down. Use Experience Builder to configure the page to fit your brand. Add custom branding and messaging, including Email-to-Case directly from the Service Not Available page.
References & Useful URLs
- Salesforce Spring ’21 Release Note Article – https://help.salesforce.com/articleView?id=release-notes.rn_experiences_SNA.htm&type=5&release=230