#1MinuteTip #SalesforceSpring21 For each question asked in a peer-to-peer forum in an Experience Cloud Site, you now can build reports that answer the questions: How long does it take for a question to get a first comment? How long does it take for a question to get the best answer? You can also calculate the average time to first comment and time to best answer over time for a specific set of topics or Chatter groups.
References & Useful URLs
- Salesforce Spring ’21 Release Note Article – https://help.salesforce.com/articleView?id=release-notes.rn_experiences_question_response_time_reports.htm&type=5&release=230