Build Reports on Question Response Time

#1MinuteTip #SalesforceSpring21 For each question asked in a peer-to-peer forum in an Experience Cloud Site, you now can build reports that answer the questions: How long does it take for a question to get a first comment? How long does it take for a question to get the best answer? You can also calculate the average time to first comment and time to best answer over time for a specific set of topics or Chatter groups.

Build Reports on Question Response Time

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