#1MinuteTip In Salesforce with so many different AI (Einstein) features introduced across different Salesforce products, it often becomes confusing & difficult to understand what these features are, and which feature requires what kind of license.
I came across this extremely useful document “Einstein Features Cheat Sheet” listing all the AI (Einstein) features across different Salesforce products. It’s a simple and one consolidated guide to understanding the lay of the land with regards to Salesforce Einstein capabilities.
- Einstein for Sales
- Einstein for Service
- Einstein for Marketing
- Einstein for Commerce
- CRM Analytics
- Einstein for Admins & Developers
This document lists:
- Feature name (e.g. Einstein GPT for Salesforce, Einstein Activity Capture, Einstein Next Best Action etc.)
- What does it do? (e.g. Automatically capture data & add to your CRM, Prioritize the leads/opportunities most likely to convert etc.)
- What do you need? (e.g. the Salesforce edition, add-on license etc.)
References & Useful URLs
- Einstein Features Cheat Sheet (PDF File)