#1MinuteTip Salesforce has introduced two features in its industry solutions in Spring 22 release – the Business Rules Engine and the Business Rules Engine – Decision Explainer.
Business Rules Engine helps build complex policy and business rules through a drag and drop, no code interface and get insights and reasons for why a rule generated a specific result. Anyone can build rules with an easy to use, no code interface, allowing agencies to flexibly meet evolving mission demands and automate complex policy calculations to provide real-time answers to pressing citizen enquiries.
You can watch a demo of the business rules engine at URL https://salesforce.vidyard.com/watch/yTgn2bgjStXgkMMeCuNJL1 (3:00 minutes)
