If the users in your organization need to access Salesforce in different languages, you need to set up multi-language in Salesforce. Follow the step-by-step guide in this post to demystify the intricacies of enabling and setting multi-language in Salesforce
At a high level, Salesforce has categorized different languages in three different buckets offering the varying degree of support for each of the bucket:
Fully Supported Language: For “Fully Supported Languages”, translations are available out of the box for standard objects and fields, setup menu & help articles. Languages that fall in this category include English, German, French, Chinese (Simplified & Traditional), Japanese and others.
End-User Languages: For “End-User Languages”, Salesforce provides translated labels for all standard objects and pages, except administrative pages, Setup, and Help. Languages that fall in this category include Arabic, Greek, Polish, Herbew, Indonesian, Vietnamese etc.
Platform-Only Languages: For “Platform-Only Languages”, no out of the box translation but you can translate items such as custom fields, custom labels, picklist values etc. Standard objects and fields can be renamed, but not translated (there is a difference between the two). And languages that fall in this category include Hindi, Bengal, Malay, Urdu, Albanian, Armanian & many others.
Click here to view the full list of languages supported by Salesforce under these three categories. And for easier understanding and visualization, here is how the multi-language support looks like
Now let’s take a look at how do we actually set up and configure Salesforce for different languages. Step by step.
(To download the PDF version of this presentation, please click here)
This post hopefully, will give you a good understanding of the overall multi-language settings in Salesforce. For finer details on some of the topics like right-to-left languages or Salesforce Knowledge, please refer to the following URLs