#1MinuteTip Salesforce has introduced four new capabilities for Field Service to help businesses equip their mobile workforce for the future. These features will enable businesses to scale field service resources to handle more complex jobs, customize mobile workflows to improve employee experiences, provide customers with self-service scheduling, and use video to troubleshoot issues in real time. This includes:
- Enhanced Scheduling and Optimization Engine
- Lightning Web Components for Field Service
- Appointment Assistant Self-Service Scheduling
- Visual Remote Assistant Two-Way Video
For more information please refer to the news article Salesforce Field Service Unveils New Tools to Empower a Modern Mobile Workforce
