My services on Salesforce.com includes (but not limited to)

  • Translation of Business Requirements into a Technical Solution on Salesforce.com
  • Solution / Technical Design & Architect along the following dimensions
    • Integration with backend / other systems
    • Mobile App
    • Single Sign On (SSO)
    • Security
    • High Data Volume
    • Single Org Vs. Multi Org
  • Customisation on Salesforce1 platform for mobile devices
  • Consulting & Implementation for SMEs & SMBs (Small & Medium Enterprises & Businesses)
  • Typical Software Development Life Cycle Services that includes
    • Requirement Gathering
    • Analysis & Design
    • Configuration & Build
    • Testing
      • Unit Test
      • Bulk Load Test
      • System Test
      • Integration Test
      • Facilitating UAT
    • Deployment
    • Documentation
      • Solution Design Document
      • End User Training Guide
      • Admin Training Guide
      • Test Scripts
      • Flowcharts
    • Training
      • End User Training
      • Executive Management Training
      • Salesforce Admin Training
      • Salesforce Developer Training
  • Development (using Apex & Visualforce)
  • Data Migration
  • Integration, which includes coming up with approach and design for integrating Salesforce.com with various ERP/In-house backend systems
    • Batch Interface using CSV & Data Loader (Apex Data Loader, Informatica Data Loader, JitterBit etc.)
    • Outbound Messaging
    • Integration using SOAP Web Services & REST API
    • Integration using Informatica Cloud and other middleware / ETL Tools
  • Co-ordination with Remote Development Team
  • Salesforce.com / Veeva Administration & Management
  • Technical Project Management
  • Responding to RFQ / RFP (for Salesforce.com Implementation Projects) which includes
    • Solution Design & Architecture
    • Effort Estimation and Validation
    • Defining Team Structure
    • Project Planning
    • Resource Loading
    • Proposal Creation
    • Proposal Review
    • Compliance matrix
  • Others
    • Salesforce.com Instance Health-check
    • Apex Code Evaluation & Performance Tuning
      • For code re-usability
      • Scalability to Handle High Data Volumes
    • Coming up with Standardisation Guidelines
    • Suggesting Salesforce.com Best Practices
    • Review & recommend new features and functionalities through email newsletters