Community Cloud certification is intended for professionals who have experience in implementing Salesforce Community Cloud in a customer-facing role. The exam includes testing your general concepts on implementation strategies, sharing, and security. Then it moves on to more specific Community Cloud aspects such as Community Setup, Experience Builder, Community Management, CMS Connect, and finally Lightning Templates and Lightning Bolt.
In Salesforce, when you create an object, define a master-detail or lookup relationship, Salesforce automatically creates a report type. When standard report types do not fulfill your requirements, you can create a Custom Report Type and let users create reports from that report type.
Design Possibilities with Custom Report Type’s Field Layout
If the Organization-Wide Settings (OWD) in your Salesforce Org is set to anything other than “Public Read/Write” for any of the standard or custom objects then it is more than likely that you will need to setup some sharing rules to share these records with other users. So what are the different ways to share records? Here is a checklist of all the different ways (22 that I could think of) in which you can share records in Salesforce. You can use this as a quick reference guide to help you determine which of these options will be most appropriate to meet your business requirements.
A step-by-step guide to sending mass emails from Salesforce
If you need to send an email to multiple recipients (e.g. leads and/or contacts) from Salesforce, here are the choices that you have
- Use “Send List Email” from List View
- Use “Send List Email” from Campaign
- Send emails through Apex
- Use an AppExchange Package
- Use Marketing Cloud
- Use Pardot
In this blog post, we will see how to send mass emails using the first two options i.e. using the “Send List Email” feature.
Salesforce Summer ’20 Release is around the corner. By 17th July 2020, it will be released in production environments all around the globe. Here are all the different ways in which you can familiarize yourself with the new features and functionalities introduced in Salesforce Summer ’20 release.