Architects

Salesforce Flows – 25 Features Introduced in Summer ’22 Release

Salesforce Flows Summer 22 Features

Flows is the present and future of Automation in Salesforce and continues to take more and more Centre stage. Every Salesforce release contains tens of enhancements to Flows. In Summer ’22 Release of Salesforce, we could find about 25 enhancements related to Salesforce Flows.

And here is our top pick from these enhancements:

Step By Step Guide To Incident Management In Salesforce

Step By Step Guide To Incident Management In Salesforce

Salesforce introduced Incident Management in its Winter ’22 Release. The functionality has been baked into its Service Cloud offering and is available to companies without any additional cost. 🙂

We are all familiar with the Case Management functionality of Salesforce. Case Management allows companies to take a structured approach to register, handle and resolve customers issues and complaints.

But what if these complaints are logged because of a wide service disruption? Bad weather can cause delivery delays and major outages. Or a technical glitch can bring your ecommerce site down. Alongside having a structured approach to handle your customer cases, wouldn’t it make sense to have a proper and streamlined approach to handle incidents also?

Comparison of Salesforce REST API Composite Resources [Video]

Do you know that if you choose the right Salesforce API, you can potentially save up to 499 API calls? That will be some performance and governor limit gains, if you just know what the right API will be to use.

In one of the projects that I was involved in, there was a requirement to create 3 levels of parent child records. Record 1 will be parent of record 2, which in turn will be parent of record 3. 

Ignorant about the full landscape of REST APIs that Salesforce provides, the team’s initial design was to make three API calls. Create record 1, get the record id, create record 2, get the record id and then create record 3.

And then they were introduced to Composite API that Salesforce provides, where we could achieve the same requirement with just one single call.

Salesforce Flows – 25 Features Introduced in Spring ’22 Release

Salesforce Flows Winter 22 Release Features

Flows is the present and future of Automation in Salesforce and continues to take more and more Centre stage. Every Salesforce release contains tens of enhancements to Flows. In Spring ’22 Release of Salesforce, we could find about 25 enhancements related to Salesforce Flows.

And here is our top pick from these enhancements:

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