Announcements

Salesforce Now Uses “Allowlist” instead of “Whitelist”

#1MinuteTip Do you know that Salesforce has made a conscious decision not to use the technical terms that reinforce harmful biases. Terms like “Whitelist” and “Blacklist”. The company has been identifying and replacing certain technical terms across its products as part of a strategy to make its technology more respectful, inclusive, and free of bias. Like

  • Using “allowlist” and “blocklist” instead of “whitelist” and “blacklist.”
  • Using “blockout” and “reduced availability” instead of “blackout” and “brownout.”
Salesforce Technical Learning Journeys

References & Useful URLs

Salesforce Launches CRM Analytics

#1MinuteTip Salesforce has launched CRM Analytics (formerly known as Tableau CRM) which is an AI-based insights for Sales, Marketing and Service Teams. CRM Analytics surface actionable insights directly in the flow of the work. The innovations include:

  • CRM Analytics App for Slack
  • Predictions in Slack
  • Search Insights
  • Energy & Utilities Analytics

For more information, please refer to this news article.

Salesforce CRM Analytics
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