(This blog post was originally written in July 2012. It has now been updated with a more simplified process, screenshots with the step-by-step guide and option to download the PDF)
Way back in 2012, while working on a project, I had the requirement of uploading data containing Chinese, Thai, Vietnamese etc. characters in Salesforce. The data to be uploaded was available in Microsoft Excel format. However from Excel, when I tried to save the data in CSV format a lot of characters were converted to ‘ ? ‘ (question mark) resulting in the loss of data. Earlier Excel did not allow us to specify the encoding of the CSV file (when this blog post was originally written back in 2012). More
A mobile phone is usually the first place where we store our contacts. And this is followed by storing it in the address book in our email program be it Microsoft Outlook, Microsoft Office 365, GMail or something else.
One of the common requirements in a Salesforce implementation is to create a public web form. For example, you may want to create a web form for your customers/partners to 
A QR code (stands for Quick Response code) is a type of two-dimensional barcode made up of matrix of dots. It contains information in strings of characters and can be scanned with a QR scanner or using your smartphone’s camera.