Welcome to the ultimate resource hub for Salesforce Agentforce! As Salesforce’s latest innovation in AI-driven automation, Agentforce is designed to transform how businesses operate by deploying intelligent agents capable of handling diverse tasks across industries.
This page is your go-to destination for all things Agentforce – be it important dates and timelines, official guides and documentation, trailhead modules & certifications, videos or press releases. Whether you’re looking to get started or deepen your understanding, you’ll find everything you need right here to unlock the full potential of Agentforce.
Have a valuable Agentforce resource to share? Mention it in the comments below and help us build the ultimate community-driven hub for all things Agentforce!”
Last Updated: 10-Dec-2024
Timeline
Explore the key milestones and announcements that have shaped the development of Agentforce. From its initial unveiling to the latest updates, this timeline offers a view of Agentforce’s evolution and major achievements.
- 21-Nov-2024: Salesforce Introduces Agentforce Testing Center (press release)
- 29-Oct-2024: Agentforce becomes Generally Available (GA) (press release)
- 28-Oct-2024: Salesforce introduces the Agentblazer Community (blog post)
- 12-Sep-2024: Salesforce Unveils Agentforce (press release)
- 25-Apr-2024: Einstein Copilot becomes Generally Available (GA) (press release)
- 27-Feb-2024: Public beta availability of Einstein Copilot (press release)
- 12-Sep-2024: Salesforce announces Einstein 1 Platform that includes Data Cloud & Einstein AI Capabilities (press release)
- 12-Sep-2024: Salesforce announces Einstein Copilot (press release)
Agentforce Home Page
Agentforce Trial Orgs
- Sign up through Trailhead module “Quick Start: Einstein Copilot”
- Sign up through Trailhead module “Quick Start: Build Your First Agent with Agentforce” – Includes Metadata & Data for Coral Cloud Resorts & Data Cloud
- Sign up through Trailhead module “Quick Start: Explore the Coral Cloud Sample App” – Includes Metadata & Data for Coral Cloud Resorts & Data Cloud
- Salesforce Partners can also sign up for a SDO Org (Simple Demo Org) at URL https://partnerlearningcamp.salesforce.com/s/demo-org
Agentforce Communities
Discover vibrant forums dedicated to Agentforce. Whether you’re a Salesforce professional seeking insights or a partner looking to collaborate, these communities offer a space to connect, share knowledge, and stay updated on the latest in Agentforce innovations.
- Agentblazer Community Group on Trailhead
- Official: Agentforce for Partners on Salesforce’s Partner Portal
Agentforce Learning Resources
Here is a list of learning resources, trailhead modules and trails focused on Agentforce.
- Step-by-Step Guides on Mastering Agentforce
- Trail – Get Ready for Agentforce (2 hours)
- Trail – Drive Productivity with Einstein AI (8 hours 52 minutes)
- Trail – Build Your Path to AI Success with Salesforce (8 hours 32 minutes)
- Trail – Build an AI Agent with Einstein Copilot and Agentforce (2 hours 55 minutes)
- Project – Configure an Agentforce Service Agent
- Agentforce Workshop
- Salesforce AI Use Case Library
- Prebuilt Prompt Templates Library
Agentforce Related Certifications
Videos on Agentforce
- YouTube Playlist: Agentforce (created by Salesforce containing a series of 16 videos)
- YouTube Playlist: Salesforce Admins Innovate with Prompt Builder (created by Salesforce Admin containing a series of 5 videos)
- YouTube Playlist: Prompt Builder for Developers (created by Salesforce Developer containing a series of 5 videos)
- Salesforce+: Agentforce Keynote: Build the Future with AI Agents (Dreamforce 2024) (54 minutes 35 seconds)
- Salesforce+: Watch: How Agentforce AI Agents Make Enterprises Smarter and More Productive (2 minutes 21 seconds)
Agentforce Documentation on Salesforce Help
News, Press Releases & Blogs on Agentforce by Salesforce
- 21-Nov-2024: Salesforce Introduces Agentforce Testing Center: First-of-Its-Kind AI Agent Lifecycle Management Tooling for Testing Autonomous AI Agents at Scale
- 30-Oct-2024: Salesforce Unveils Agentforce Accelerator to Boost Nonprofit Impact
- 29-Oct-2024: Salesforce’s Agentforce Is Here: Trusted, Autonomous AI Agents to Scale Your Workforce
- 17-Sep-2024: Dreamforce 2024: Key Announcements and a New AI Era with Agentforce
- 16-Sep-2024: The Future Is Here: More than 10,000 Autonomous Agents Come to Life at Dreamforce
- 12-Sep-2024: Inside Agentforce: Creating AI Agents That Will Change Everything at Work
- 10-Sep-2024: Salesforce Winter ’25 Release: Agentforce Agents, New Connectors for Data Cloud, and More
- 09-Sep-2024: Salesforce Launches Industries AI: 100+ Out-of-the-Box AI Capabilities that Tackle Industry-Specific Pain Points Across 15 Industries
- 06-Sep-2024: Salesforce Delivers Next-Generation AI Models to Power Agentforce
- 22-Aug-2024: Meet Einstein SDR and Einstein Sales Coach: Two New Autonomous AI Sales Agents to Scale Your Sales Team
- 17-Jul-2024: Meet Einstein Service Agent: Salesforce’s Autonomous AI Agent to Revolutionize Chatbot Experiences
- 27-Jun-2024: Autonomous AI Agents Are Coming: Why Trust and Training Hold the Keys to Their Success
- 25-Apr-2024: Salesforce Announces General Availability of Einstein Copilot Along with New Einstein Copilot Actions for Sellers and Tools for Driving Enterprise AI Adoption
- 06-Mar-2024: Salesforce Launches Einstein 1 Studio: Low-Code AI Tools for Customizing Einstein Copilot and Embedding AI into Any CRM App
- 27-Feb-2024: Salesforce’s Einstein Copilot is Here: The Conversational AI Assistant for CRM that Delivers Trusted AI Responses Grounded with Your Company Data
- 12-Sep-2023: Salesforce Launches Next Generation of Einstein, Bringing a Conversational AI Assistant to Every CRM Application and Customer Experience
- 29-Jun-2023: Salesforce’s New Sales GPT and Service GPT Drive Productivity and Personalize Customer Interactions with Generative AI
