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Step-By-Step Guide To External Account Hierarchy in Salesforce

December 20, 2020

External Account Hierarchy

External Account Hierarchy (introduced in Salesforce Summer ‘20 release) allows the customers to share records between the community users of one company to community users of another company. This can be an extremely useful feature if your customers and/or partners have parent-child companies, and you want to share the child company records with the parent companies.

For example, let’s say that you have a dealer called “United Gas”, headquartered in Singapore. This dealer has subsidiary companies in UK, India, Thailand, Philippines etc. and you want to share the records created by community users of United Enterprises UK (subsidiary) with the community users of United Enterprises Singapore (HQ). 

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A Comprehensive Study Guide On Salesforce Certified Sales Cloud Consultant Exam

December 15, 2020

Study Guide For Salesforce Certified Sales Cloud Consultant ExamLooking for resources to help you clear the Sales Cloud Consultant Certification Exam? Here is a comprehensive study guide with links to resources to help you prepare for the exam. This study guide is based on the Exam Guide published by Salesforce (at URL https://trailhead.salesforce.com/credentials/salescloudconsultant ). The exam guide is divided into different topics and sections and to make things easier this guide has also been organized as per topics and sections and mentioned in the exam guide.

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Step By Step Guide To Getting Started with Salesforce CMS

December 8, 2020

Salesforce CMS

Salesforce CMS is a hybrid Content Management System. It was announced in Dreamforce ’19 and is generally available from Winter ’20. You can create and manage content from a single location, then use that in multiple places. It allows you to share content across communities, create content on Community by Community basis, and assign access roles to users to control who creates the content. It is available in both Lightning and Visualforce + Tabs Communities.

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Dreamforce 2020 Opening Keynote Highlights

December 3, 2020

A Quick Recap of Product Announcements

Enhanced Salesforce Customer 360

Here is the Salesforce Products Landscape after Dreamforce 2020 Keynote. This includes Slack & Salesforce Hyperforce.

salesforce products landscape

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A 60 Minutes Step-By-Step DIY Guide to Salesforce REST API for Non-Developers

November 24, 2020

Salesforce REST APINo kidding. Even if you are not a developer, you can still learn the basics of Salesforce REST API in just under 60 minutes. Here is a step-by-step do-it-yourself guide on how to make REST API calls and interact with Salesforce.

But first of all, what is Salesforce REST API? Here is a very simple explanation – Salesforce REST API allows you to interact with Salesforce from outside the Salesforce. That means that you can create/update/delete records in Salesforce from an external program. That means that you can issue a query to Salesforce and get the response.More

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