Step-by-Step Guide on Getting Started with Salesforce Surveys

How to Build, Send & Analyze Surveys in Salesforce in less than 30 Minutes

Salesforce Survey

“Feedback is the breakfast of champions.” – Ken Blanchard

And what will be a better way to collect feedback than sending Surveys. Salesforce Surveys was introduced in Spring 18 release. Using the Survey Builder point and click tool, you can create beautiful forms declaratively in no time. Then send them to your colleagues and customers to get their feedback. Upon its inception, it was included only in the orgs that had Health Cloud or Financial Services Cloud. If any customers didn’t have either of that, they could still create their first survey for free but had to purchase licenses for creating more surveys. But not anymoreMore

21 Different Monitoring & Auditing Tools in Salesforce

Monitoring & Auditing Tools in Salesforce

There are quite a few Monitoring & Auditing tools in Salesforce to help you keep your Salesforce org healthy, secure, operational & efficient. With these tools, Admins and developers can monitor the configuration and usage and troubleshoot errors. Also they can report & block unusual user activity and/or set up notifications.

If you’ve ever watched a movie with a superhero, they usually manage to pull out the best gadgets at the right time.

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A Comprehensive Study Guide On Salesforce Certified Service Cloud Consultant Exam

Service Cloud Consultant certification is intended for professionals who have experience in implementing Salesforce Service Cloud. The exam includes testing your concepts on industry knowledge & implementation strategies in general and then moving on to specific service cloud functionalities in Salesforce like case management, knowledge management, analytics, integration & console.

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How to Secure Your Salesforce Org with Transaction Security Policy

TRUST is one of the core values of Salesforce and the foundation block that it is built upon. Parker Harris, Salesforce co-founder says, “Nothing is more important to our company than the privacy of our customers’ data”. Trust requires security and Salesforce has developed various features over time to live up to that commitment. One such security feature is called Transaction Security Policy.

Transaction Security Policy in Salesforce
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