Lightning Experience for Salesforce Mobile App was rolled out with Winter ’20 release. This feature is one of the gems of the latest release.
Earlier, Salesforce Mobile App user experience was slightly different than the desktop version. Notable differences were:
Einstein Next Best Action (NBA) is yet another cool feature introduced by Salesforce for business automation. And like other tools, this can also be configured using clicks and not code. As it’s name suggests, it enables you to display right recommendations and actions to your agents at right time. It can also be used in communities to display recommendations to your customers. You can integrate data from Salesforce and non-Salesforce sources to get better insights and recommendations. More
Salesforce Communities is a great platform to connect and collaborate with your customers, partners and employees. It is quick & easy to create mobile-responsive Communities with pre-built templates. And here is how you can build your own Community from scratch in less than 60 minutes. Display knowledge articles, allow customer to log cases and post questions on Chatter. More
ANT Migration tool is a command line utility for retrieving, deploying or deleting metadata from a Salesforce Org. This is a Java/Ant based tool that uses Metadata API provided by Salesforce.
What are the options available when you need to move your changes from one Salesforce Org to another Salesforce Org? More
Coming in Winter ’20 release, now you will be able to promote an Object’s List View as a Tab in Salesforce App Navigation. One of the many nuggets from this release, now you can access your list views directly from an app’s navigation and save some clicks. For example a sales rep has a list view with high value opportunities which they need to access frequently. They can now access it directly from the Sales app navigation. More