Recently while working on a project, I had the requirement of uploading data containing Chinese, Thai, Vietnamese etc. characters in Salesforce. The data to be uploaded was available in Microsoft Excel format. However from Excel, when I tried to save the data in CSV format a lot characters where converted to ‘ ? ‘ (question mark) resulting into loss of characters. Excel does not allow you to specify the the encoding of the CSV file, which might have solved the problem. More
What all products does Salesforce.com offer?
Salesforce.com is not longer just a CRM company that it started with. Today with its innovative thinking & acquisitions it has added quite a number of different products to its arsenal. This post will give you a bird’s eve view of what all Salesforce has to offer More
How to send an email reminder when task in due in Salesforce.com ?
There is no native functionality in Salesforce.com to send an e-mail reminder when a task is due. However check out this useful discussion thread on LinkedIn to find out how others are trying to achieve the same.
Useful URLs for Salesforce.com
Here is a list of all the useful URLs on Salesforce.com.
As URLs change frequently, if any of the following URL is not working, please leave a comment with details and I will update the URL. Also if you come across any other URL that is useful for Salesforce.com, do let me know. I will include that URL in the list here. More
Salesforce.com Spring 11 Release Preview Videos
You can view all the features that will be incorporated in Salesforce Spring 11 release. The videos are categorized under different sections, based on the products that Salesforce offers. More