Category: 1 Minute Tips
Einstein Article Recommendations is now GA
#1MinuteTip Einstein Article Recommendations uses data from past cases to identify Knowledge articles that are most likely to help your agents address customer inquiries.
Turn Off Automatic Report Preview
#1MinuteTip Introduced in Spring '20 release, you can edit reports faster by turning off automatic preview updates.
Push Notification Limits Have Increased
September 10, 2020
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#1MinuteTip With Summer '20 release, you can send up to 20,000 iOS and 10,000 Android push notifications per hour per org.
Einstein Bots Now Support Facebook Messenger
#1MinuteTip With Summer '20 release, Facebook Messenger can now be added as a channel for Einstein Bots.
Find a Mentor with Salesforce Mentorship Program
#1MinuteTip Need some handholding to grow your career in Salesforce? Find a mentor to guide you along the way with Salesforce Mentorship
Average Salesforce Salaries in India
#1MinuteTip SalesforceBen conducted a survey in partnership with Dazeworks to look at how the job market is shaping up in India!
Einstein Reply Recommendations is now GA
September 6, 2020
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#1MinuteTip Einstein Reply Recommendations analyzes data from chat transcripts to generate replies that address your customers’ inquiries
Learn on the Go with Trailhead Go Mobile App
#1MinuteTip Watch live and on-demand Trailhead Live videos from your iOS Trailhead GO app. Interact with experts & community.
Salesforce Retires Einstein Voice
#1MinuteTip Launched with a lot of fanfare last year, Salesforce has decided to pull the plug on Einstein Voice on July 10, 2020.