Community Cloud certification is intended for professionals who have experience in implementing Salesforce Community Cloud in a customer-facing role. The exam includes testing your general concepts on implementation strategies, sharing, and security. Then it moves on to more specific Community Cloud aspects such as Community Setup, Experience Builder, Community Management, CMS Connect, and finally Lightning Templates and Lightning Bolt.
This Community Cloud study guide gives you a comprehensive list of resources to the implementation, sharing, and security-related topics and Community Cloud features to help you prepare for the exam. It includes links to Trailhead modules, Help Articles, YouTube videos, PDFs, and Blogs. Rather than spending tons of time and effort in sifting through the information on the web, just relax and follow the resources listed in the guide. You should be more than prepared to take the exam.
The exam guide (available at URL https://trailhead.salesforce.com/help?article=Salesforce-Certified-Community-Cloud-Consultant-Exam-Guide#outline) is divided into different topics and sections. To make things easier, this guide has also been organized in the same manner. It will help you prepare each topic step by step.
Please do not forget to share your success, comments, and feedback. If you find other links that are useful and have not been included in this guide, mention it below and we’ll update the same. If you think something wasn’t useful, mention that too and we’ll reconsider. Finally, once you get the certification, do let us know so that we can celebrate with you.
(If you find this study guide helpful, we now have a study guide for six Salesforce certification exams – Admin, Advanced Admin, App Builder, Sales Cloud, Service Cloud, and Community Cloud. Please navigate to URL https://www.asagarwal.com/how-to-guides-on-salesforce/ to access these guides)
- Mar 2021 – Updated the Sections and objectives as per Winter ‘21 exam guide
- Removed broken links to resources
- Added new resources
- Updated estimated time for objectives and sections
- Changed name from Community to ‘Experience Cloud’, ‘Experience Cloud Site’ & ‘Experience Builder Site’ to match with the relevant resources
- Jun 2020 – 1st Published