Here is the release overview presentation with screenshots highlighting the important features and functionalities introduced in Salesforce Spring 18 Release. This release includes new features and functionalities like Salesforce Surveys, Custom Themes, Duplicate Jobs, GDPR Compliance Features and more.
A Step by Step Guide on Providing Social Customer Service through Salesforce
If you are not already aware, this may be a pleasant surprise for you. It is simple to configure, easy to use and useful to serve customers better on the channel of their choice. Your subscription to Salesforce allows you to connect to two Social Media accounts (e.g. Facebook, Twitter) for FREE and create cases from the posts. To explain it in simple words, if your organization has a social media account (like Facebook, Twitter) and is interacting with customers on these channels, More
If you need to synchronize data between Salesforce & Heroku, look no further than using Heroku Connect. Heroku Connect is “point & click” configuration and requires no coding. Follow this step-by-step guide and in less than 45 minutes you will have your own Heroku Instance, a Postgres database on Heroku and data synchronization between Salesforce & Heroku. But before we get into the nitty-gritty of the same, here are a few things that you need to be aware of. More
Here is the release overview presentation with screenshots highlighting the important features and functionalities introduced in Salesforce Summer 17 Release
To find out when a Salesforce Org was created, navigate to Setup -> Company Profile -> Company Information and look at the created date. As simple as that