Salesforce.com & Force.com
I offer different training programs on Salesforce.com & Force.com for business users and IT professionals. It includes (please click on the links to view the course contents) :-
- Salesforce for Business Users
- Developing Applications with Force.com
- Advanced Force.com
- Salesforce.com Administration – course contents coming up soon …
- Salesforce.com Advanced Administration – course contents coming up soon …
Courses Contents – Salesforce for Business Users
- Introduction To Salesforce CRM
- What is Salesforce.com CRM ?
- What is Cloud Computing ?
- Different Editions of Salesforce.com CRM
- Overview of functionalities available in Salesforce.com CRM
- Registering for Salesforce.com CRM trial account
- Understanding & using different functionalities of Salesforce.com CRM
- Campaigns
- Leads
- Accounts
- Contacts
- Products
- Opportunities
- Tasks
- Events
- Chatter
- Customizing Salesforce.com CRM based on your business needs
- Defining custom fields
- Customizing Page & Search Layouts
- Using Validation Rules
- Using Workflows
- Using Approvals
- Tags
- Search
- Reports and Dashboards
- Standard Reports
- Creating custom reports
- Tabular Report
- Summary Report
- Matrix Report
- Understanding Dashboards
- Creating Dashboards
- Miscellaneous Topics
- Importing Data in Salesforce using Import Wizard
- Exporting Data from Salesforce
- Creating Users
- Introduction to AppExchange
Course Contents – Developing Applications with Force.com
- ntroduction & Getting Stared with Force.com
- What is Cloud Computing ?
- What is Force.com Platform ?
- Different Editions of Force.com
- Registering for Force.com Account
- Accessing Force.com Platform
- Building Blocks of a Force Platform Application
- Creating Data Model
- Creating Data Model for a Business Application
- Understanding & Creating different data types
- Understanding & Creating different types of relationship
- Master-Detail Relationship
- Lookup Relationship
- Roll-Up Summary Fields
- Picklists (Normal Picklist, Dependent Picklist, Multi-Select Picklist)
- Formula Fields
- Validation Rules
- Working with User Interface
- Creating Applications
- Creating Tabs
- Creating Page Layouts
- Using Workflows and Approvals To Implement Business Logic
- Understanding workflows
- Creating worksflows
- Defining workflow Actions
- Seeing workflow in action
- Understanding approvals
- Creating approvals
- Seeing approval in action
- Monitoring & Debugging Workflows & Approvals
- Data Management
- Migrating Data to Force.com
- Using Import Wizard
- Using Force.com Data Loader
- Understand External IDs
- Reports and Dashboards
- Understand Reporting on Force.com Platform
- Creating Reports (Standard, Summary, Matrix)
- Understanding Dashboards
- Creating a Dashboard Component
- Administering & Security on Force.com
- Creating Users
- Understanding, Creating & Using Roles
- Understanding, Creating & Using Profiles
- Understanding Public Groups
- Restricting Access based on IP & Login Hours
- Managing Company Information
- Sharing Records
- Monitoring
- Overview of Advanced Components of Force.com
- Introduction to VisualForce
- Introduction to Apex
- Introduction to Force.com IDE
- Introduction to AppExchange
- Introduction to Force.com Sites
Course Contents – Advanced Force.com
- Introducing Advanced Components of Force.com
- Introduction to VisualForce & VisualForce Controllers
- Introduction to Apex
- Introduction to Force.com IDE
- Introduction to AppExchange
- Introduction to Force.com Sites
- VisualForce Pages
- What is VisualForce
- Where VisualForce is used in Salesforce
- VisualForce Tags
- VisualForce Controllers
- Creating VisualForce Pages
- Creating Partial Page Refreshes
- Apex
- What is Apex
- Compare Apex with other programming languages
- Where Apex can be used
- Apex components
- Variables, Methods & Classes
- Data Types
- Collections
- Loops
- Writing SOQL
- Using DMLs
- Apex Triggers
- Apex Governor Limits
- VisualForce Controllers
- Types of VisualForce Controllers
- Creating custom controller and controller extensions
- Testing, Debugging & Deploying Apex codes
- Force.com IDE
- What is Force.com IDE
- Installing & Configuring Force.com IDE
- Using Force.com IDE